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Frequently Asked Questions


Mac OS X 10.4 Tiger


1 - Making ZIP Files (Compressed Files) in One Click

2 - Hot Tip #100

Mac OS X 10.3 Panther


1 - I have broadband Internet. How can I disable the dial-up account?

2 - Can I hide the hard-disk icon so that it doesn't show up on the desktop?

3 - I can't empty my Trash. It says the files are locked. What's wrong?

4 - How do I Force Quit an application in OS X?

5 - Can I install and run Mac OS 10.3 Panther on my beige G3?

6 - How can I remove icons from the Dock?

7 - I've forgotten my administrator password. What can I do?

8 - How do I share files with other users within the same computer?

Mac OS X General


1 - How to give my Applications more RAM under OS X.

2 - My application quit unexpectedly. Why?

3 - I changed my display's resolution and now there's no picture

4 - You need to restart your computer" message appears

5 - Locking Documents

6 - Repairing Permissions

7 - Repairing the Hard Disk

8 - Checking a hard disk to see if it's going to fail

The MacTech General Info


1 - Is there a minimum charge?

2 - Do you charge for phone or email support?

3 - What are your rates?

4 - Can I purchase hours for a discounted rate?

General Questions


1 - I have an older iBook. Can I upgrade the hard drive inside?

2 - I'm a new Mac user. Where's the best place to find shareware on the web?

Invoices & Payments


1 - Can I pay my invoice with a credit card?

Mac OS 9


1 - My application says it's out of memory. How can I give it more?

2 - How do I rebuild the desktop?

3 - How do you start up Mac OS 9 with extensions turned off?

4 - How do I Force Quit an application under OS 9?