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Frequently Asked Questions Q: You need to restart your computer" message appears A: This message indicates that an error occurred in the core of the operating system, which is referred to as a kernel panic. A kernel panic can be caused by damaged or incompatible software or, in rare cases, by damaged or incompatible hardware. Restart your computer. Most often the panic is an isolated event that requires no further action. One other cause of the problem is that a system file or folder has been moved, replaced, or damaged. If you know that you have moved or renamed a Mac OS X system file or folder, then you must reinstall Mac OS X. (It won't work to just replace the specific item.) Back to F.A.Q.