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Frequently Asked Questions Q: Can I purchase hours for a discounted rate? A: Absolutely!! Blocks of pre-paid hours are called Tech Hours available in blocks of 5 and 10 Those seeking virtual IT services can opt enroll in TechHours Plus which included more hours at an even bigger discount and scheduled maintenance for your machines. And as expected, the bigger the block, the bigger the discount. Hours are invoiced and the balance should be paid in full before utilizing the hours. Monthly statements are sent out showing hour usage. Back to F.A.Q.