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Frequently Asked Questions Q: I am getting an error from Fastmail saying I'm about to exceed my disk space quota, what do I do? A: You must clear your junk mail folder. To do so: 1 - Log into your Fastmail account online http://www.fastmail.fm/ 2 - Click the empty link next to the Junk Mail folder. Your junk mail folder should now be clear. Back to F.A.Q.