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Frequently Asked Questions Q: I am unable to log in to Web Builder tool A: This may be caused by the password that has been set up automatically for your account. If your password contains any non-alphanumeric characters (!@#$%^&* etc) then it will need to be reset in your control panel to one that is only alphanumeric. To do this, log in to your control panel (http://cp.qiq.cc) and select Account Utilities and then 'Change your Password'. Back to F.A.Q.