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Why Use
BillingOrchard?

Support Ticket System and Help Desk

Simplify your support efforts with a support ticket / help desk system for your company, integrated into the BillingOrchard interface.

With the BillingOrchard Support Ticket System:

  • Your customers can quickly create new support tickets.
  • You can easily create a searchable Frequently Asked Questions (FAQ) section.
  • Reply to and track your clients' tickets through your BillingOrchard account.
  • Quickly respond to your commonly asked questions with "Quick Answers" or your FAQ Answers.
  • You can create departments for your support tickets. Tickets are routed to your appropriate email addresses.
  • You can respond to tickets by clicking on a "Quick Link" in the alert email, as new support tickets are created.
  • Respond to tickets quickly and efficiently.
  • Provide one seamless interface for your clients, enabling them to view help files, create support tickets, and view and update billing information from one secure location.
  • Only an additional $10 per month for a complete support ticket system!

View Screenshots of the Support Ticket System

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